Arriving/Leaving

As part of the mitigation measures against COVID-19 and in order to reduce the waiting time for our customers, FSCEP has introduced since 15 May 2020 an online booking system for car registration, SHAPE ID, and applications for a protocol ID. The system will be extended to the Fast Line on 15 June 2020 and to the On-Base Housing Section on 22 June 2020.

Following procedures are in place:
1. The use of ticket machine and waiting room remain forbidden;
2. No more than three people waiting in line inside the building 210 maintaining physical distancing measures at all times;
3. The wearing of a mask inside the Building 210 is mandatory;
4. The Fast Line remains open without appointment until 12 JUNE 2020. For appointments beyond this date, customers are requested to book their appointment using the button below, the same button as for SHAPE ID, Car Registration and Protocol ID;
5. The On-Base Housing Section will be available by calling 065/44 4681 or 065/44 4248 until 19 JUNE 2020. For appointments beyond this date, customers are requested to book their appointment using the button below.
6. Renewal of Protocol ID and vehicle registration CANNOT be completed before the extension of the AMIS Badge. This process requires several bookings.

book your appointment

Only authorized personnel can request a visitor access pass using the SHAPE form 550 that must be submitted to the Information Desk located in Building 102 no later than five working days prior to the guests arrival. Sponsors must ensure they greet their guests at the Visitor's Office located at Berlin Gate and are responsible for ensuring that their guests respect all SHAPE Directives.